Apple is allegedly instructing it's staffers through an internal iPhone 3G memo to fake right, then go left when answering customers questions leading up to the highly anticipated July 11th launch of iPhone 3G. Use of the impenetrable force field statement, "Not that I am aware of." or the brilliant cloaking power of "I don’t have any information regarding upgrades." are being encouraged by Apple.
When all else fails, I think employees should simply say; "I dunno...go ask AT&T," then stick their tongues out Steve Ballmer style. It might be just as effective.
Some Apple staff will likely experience a brain crash after accidentally combining parts from each statement like; "I don’t have any information that I am aware of.", making them powerless to proceed, requiring a forced reboot after you detect that endless rainbow pinwheel inside their pupils. Hopefully things will be much clearer closer to launch day. AppleInsider has done a stellar job of laying out the mind numbing details of the official Apple memo. I'll leave the heavy lifting to them.
[via AppleInsider]
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